Online purchases will be accepted for a full refund when returned in their original condition within 30 days of receiving it. The item must be unused, unsized and in brand new condition. It must also be in the original packaging with all protective materials in place and tags and stickers attached to them. Gift cards are exempt from being returned.
To complete your return, you must request a RA number at firstname.lastname@example.org.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Please note original shipping costs (less any fees paid) will be deducted from your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-14 business days.
To return your product, you should mail your product to:
9 Pinecrest Road
Valley Cottage, NY 10989
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Please note that Gevril does not assume any responsibility for return packages that are lost, stolen, or mishandled. Please use shipping insurance. We strongly recommend you keep note of your return tracking number.